jat baji Privacy Policy

Introduction and Scope

This privacy policy has been established by the operator of the jat baji platform and applies to all users who use jat baji's website, mobile application, or related services. This policy clearly describes what personal information we collect, for what purposes we use it, with whom we may share it, and what steps we take to protect your information.

By opening an account on our platform or using our services, you consent to the terms described in this privacy policy. This policy is an integral part of our Terms and Conditions and both documents should be read together.

In the case of urgent changes, we may update this policy by posting a notice on the platform. Continued use of the platform will be considered your acceptance of the revised policy.

Information We Collect

jat baji collects user information from various sources. The information collected is broadly divided into two categories — information you provide directly, and information generated automatically through your use of the platform.

2.1 Information You Provide Directly

• Name, date of birth and nationality
• Email address and mobile number
• Residential address
• Documents submitted for identity verification (copy of national ID card or passport)
• Mobile banking details provided during deposit and withdrawal (bKash, Nagad, Rocket)
• Messages and requests you send via live chat or email

2.2 Information Collected Automatically

• IP address and device type
• Browser type and operating system
• Logs of which pages were viewed on the platform and for how long
• Game play history, bet amounts and results
• Login time, location and session information
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive a limited amount of information from trusted third-party verification organisations. This information is used solely to confirm your identity and protect account security.

Purposes of Using Information

jat baji uses collected information for the specific purposes listed below. No information is used for unnecessary or undefined purposes.

• Account management: For registration, login, identity verification and account security.
• Financial transactions: Processing deposits and withdrawals, and keeping transaction records.
• Service improvement: Analysing user experience and improving the quality of the platform.
• Security: Preventing fraud, money laundering and unauthorised access.
• Communication: Sending important notices, transaction-related information and support.
• Promotional communication: If you have consented to receive marketing messages, sending relevant offers.
• Legal compliance: Retaining and reporting information as required under applicable laws and regulations.

We also use information to ensure responsible gaming. Please read our Responsible Gaming guidelines where setting limits and self-exclusion procedures are described in detail.

Data Disclosure and Sharing Policy

jat baji never sells your personal information or transfers it to third parties at will for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third-party organisations for specific services such as payment processing, identity verification, technology infrastructure and customer support. These organisations work on our behalf only within contractual obligations and may not use the information they receive for their own purposes.

4.2 Legal Obligations

Information may be disclosed as necessary to comply with court orders, lawful requests from government authorities, or obligations under applicable law. Such disclosure is always kept to the minimum amount required.

4.3 Business Transitions

User information may be transferred in the event of corporate changes such as business mergers, acquisitions or asset transfers. In such circumstances, the new party will also be required to comply with the terms of this privacy policy.

Data Protection and Security Measures

To ensure the security of your information, jat baji adopts industry-standard technical and organisational measures. We use SSL encryption technology to keep all data transfers secure, protecting information exchanged between your browser and our servers from third parties.

The measures included in our data protection programme are:

• Encryption of all stored and transmitted data
• Restricted access controls — only authorised staff can view specific information
• Regular security audits and vulnerability testing
• Automated monitoring systems to detect suspicious activity
• Account protection through two-factor authentication (OTP)
• Regular privacy and security training for staff

However, no one can guarantee complete security when transmitting information over the internet. You are also responsible for keeping your account password confidential and not logging in from unfamiliar devices.

Cookies and Tracking Technologies

jat baji uses cookies and similar technologies, which are small data files stored in your browser. These cookies help improve the functionality of our platform and personalise your experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for the basic functionality of the site.
• Functionality cookies: Help remember your preferred language and other settings.
• Analytical cookies: Used to understand which parts of the site are used most.
• Security cookies: Help detect and prevent fraud.

You can reject cookies by changing your browser settings, but this may limit some features of the platform.

Data Retention Period

jat baji retains your information for as long as it is considered necessary. The retention period in specific cases is determined based on the following:

• All information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained for a set period due to legal obligations.
• Financial transaction records are kept for a set period in accordance with applicable regulations.
• Information that is no longer needed is securely deleted or anonymised.

User Rights

As a jat baji user, you have certain rights over your own information. You may contact our support team to exercise these rights.

8.1 Right to Access

Upon request, we are obliged to inform you what information has been collected about you, for what purpose it is being used, and with whom it has been shared.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your profile, you may request that it be corrected. We may ask for documentation to verify the correction.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, retaining some information may be necessary for us due to legal obligations, ongoing disputes or other legitimate reasons.

8.4 Right to Restrict Processing

You may request that the processing of your information for certain purposes be paused, particularly in the case of marketing communications.

8.5 Right to Data Portability

You may request to receive information relating to you in a structured, readable format.

Protection of Minors' Information

jat baji is intended solely for individuals aged 21 or above. No one under the age of 21 is permitted to register, and we do not knowingly collect information from any minor.

If a minor has accidentally registered and this comes to our attention, that account will be closed immediately and the associated information will be deleted. Detailed information about age verification and minor protection can be found in our Responsible Gaming section.

International Data Transfers

Our servers or processing systems may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the same standard of privacy protection is maintained at the destination. Such transfers are conducted under relevant contractual safeguards.

Changes to This Policy

jat baji reserves the right to amend this privacy policy at any time due to business needs, technological changes or legal obligations. For significant changes, we will notify you via a notice on the platform or by email to your registered address. The date of revision will always be noted at the beginning of the policy.

If you have any questions or points of clarification about this policy, please see our FAQ section, where you will find answers to frequently asked questions about data protection and account management.

Contact

For any questions, concerns or requests relating to your information under this privacy policy, please contact our support team. We are available to assist in both Bengali and English, 24 hours a day, 7 days a week.